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What is the Difference Between a Bank and a Mortgage Broker?

Start your mortgage online

5.0 based on 155 Google Reviews.

Start your mortgage online

5.0 based on 155 Google Reviews.

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Written By

Steve Humphrey mortgage and protection advisor

Steve Humphrey

Table of Content

What is the Difference Between a Bank and a Mortgage Broker?

When it comes to getting a mortgage, you have two main choices: go directly to a bank, or work with a mortgage broker. Both banks and mortgage brokers are financial institutions, but they operate differently in terms of the mortgage products they offer and the service they provide.

Understanding the difference between a mortgage broker and a bank can help you make an informed decision based on your preferences, financial situation, and overall goals. Whether you’re comparing interest rates or looking at tailored mortgage advice, it’s important to choose the route that suits your needs.

Bank vs. Mortgage Broker: Key Differences

Comparison of Mortgage Products

A bank offers mortgages from its own range of products, whereas a mortgage broker has access to multiple lenders. Some mortgage brokers work with over 90 mortgage lenders, giving you a far broader selection of options.

This means a mortgage broker can compare mortgage products across various lenders to help you find a competitive deal for your circumstances. Using a mortgage broker could be the key to accessing exclusive products that aren’t available through direct lenders or online lenders.

Mortgage Advice

Banks will typically only advise on their own mortgage products. In contrast, an independent mortgage broker provides tailored mortgage advice based on your individual financial situation, preferences, and goals.

A broker understands how different mortgage lenders operate and can guide you to the right mortgage option. This is especially helpful for self employed individuals or those with complex income structures who may not meet the criteria of high street lenders.

Ongoing Support Throughout the Process

While banks often limit their support once the mortgage is agreed, a mortgage broker such as The Mortgage Pod will support you from start to finish. A qualified mortgage broker will keep your application on track and make sure key milestones are met without delay.

We help manage the application process, communicate with estate agents and solicitors, and keep you updated throughout your mortgage journey. This ongoing support can make a real difference, especially if you’re a first-time buyer unfamiliar with the mortgage process.

Communication and Coordination

Working with a mortgage broker also means having a single point of contact throughout the mortgage process. This can reduce the stress of coordinating between estate agents, solicitors, and lenders.

At The Mortgage Pod, we coordinate with all parties involved and handle the administration to make sure everything goes smoothly. You can Get Started with us here. By working with an independent mortgage broker, you gain clarity and confidence during what is often a complex financial decision.

What Does a Mortgage Broker Do?

Search and Compare

A mortgage broker compares mortgage deals from a wide panel of mortgage lenders to find the right mortgage for you. This allows us to offer competitive rates and products tailored to your specific financial needs and credit history.

Tailored Recommendations

We provide advice that is personalised to your needs, based on your financial situation, future plans, and preferred mortgage term. A mortgage broker works with various lenders to match you with suitable products rather than relying on the limited offering of one particular bank.

Explanation of Key Facts

We explain everything you need to know about your mortgage deal. From interest rates to payment structures, we ensure you understand the commitment. Our job is to demystify the fine print and help you make an informed decision.

Provide Personalised Advice

We get to know you. Whether you’re self employed, have bad credit, or are buying your first home, our advice will suit your situation. A broker will look at your credit score, income sources, and deposit to match you with mortgage lenders that are more likely to approve your application.

Save You Money

By accessing competitive rates, mortgage brokers often save you money over the mortgage term. We also help negotiate where needed, such as with estate agents or legal fees. This can result in overall lower monthly mortgage repayments and long-term financial savings.

Ongoing Support

We remain with you even after your mortgage offer is approved, helping you stay on top of future mortgage options and ensuring you never miss a better deal. Many brokers offer alerts for when your fixed rate is ending, ensuring you’re never left paying a lender’s standard variable rate.

Intermediary Exclusive Products

Some products mortgage brokers can access are not available if you apply directly with a lender. These deals may offer lower interest rates or more flexible criteria, especially for those with unusual employment status or previous missed payments.

Guidance & Support

We’re here throughout your home buying journey. You can Get Started with us anytime. A mortgage broker can be especially helpful when dealing with more complex situations such as joint mortgage applications or reviewing different mortgage terms.

Advantages of Getting a Mortgage Directly from a Bank

Existing Relationship

You may already have a long-standing relationship with your bank, which could make you feel more comfortable. Some people prefer the trust and familiarity that comes with a pre existing relationship with a financial institution.

Familiarity

If you’ve banked with a particular bank for many years, the familiarity and trust can feel reassuring when applying for a mortgage. Some banks offer products tailored to existing customers, which may include discounts or simpler approval processes.

May Be Cheaper in Fees

Some people prefer to apply directly with a bank to avoid broker fees. This can work well if you’re confident navigating the mortgage process on your own. However, it’s important to weigh this against the potential savings a broker might secure through better interest rates or product terms.

Simplicity

Applying for a mortgage through your existing account might feel simpler, especially if you’re already an existing customer with access to exclusive offers. Direct lenders may also offer bundled services, like combining mortgage and savings accounts for convenience.

How to Choose a Mortgage Broker

Check Reviews

Look at recent customer feedback to see what others think about working with a mortgage broker. You can read our reviews here. Positive reviews often reflect the broker’s expertise, responsiveness, and ability to secure the right mortgage deal.

Recommendations

Ask friends and family if they’ve worked with a mortgage broker they’d recommend. Personal experience is often the most reliable guide. A trusted recommendation can lead you to a broker with the right approach for your needs.

Speak to Some Brokers

Call a few mortgage brokers. Find someone you trust, feel comfortable talking to, and who takes time to explain things clearly. Working with a mortgage broker should feel collaborative, not transactional.

Is it Better to Use a Mortgage Broker or a Bank?

There’s no single answer. Your choice should be based on what feels right for you. If you value personal guidance and access to more mortgage options, a mortgage broker could be the better fit. This is particularly true for those looking for tailored mortgage advice or those with a non-standard financial profile.

If you prefer the simplicity of going to your bank, that may be right for you. If you’re unsure where to start, you can Get Started with us here and we’ll talk you through it.

Should I Arrange My Mortgage with a Bank or Broker?

At The Mortgage Pod, we believe there’s no right or wrong answer. It all depends on your own preferences and how comfortable you feel managing your mortgage application. A broker may be more suitable if you want guidance, access to multiple lenders, or are dealing with a complex mortgage situation.

Our friendly team is here to help you decide and guide you every step of the way.

Who Are The Mortgage Pod?

We’re an independent mortgage broker based in Portsmouth and Southsea. With over 35 years of experience in the mortgage market, we specialise in helping clients understand their mortgage options and supporting them throughout the entire process.

Whether you’re getting a mortgage for the first time or reviewing your existing mortgage deal, we’d love to hear from you.

Frequently Asked Questions

How do mortgage brokers save you time?

We manage the application process, liaise with lenders and solicitors, and deal with estate agents on your behalf to keep everything moving smoothly.

Do mortgage brokers offer better interest rates than banks?

Yes, we can often access competitive rates and intermediary-exclusive products that aren’t available directly from lenders.

Will a bank help me with buying a property?

No, banks help with mortgages only. Mortgage brokers assist with the full journey including dealing with estate agents, solicitors, and providing advice throughout.

When should I contact a mortgage broker?

As soon as you’re thinking about buying, moving, or remortgaging. It’s never too early to Get Started with The Mortgage Pod.

Disclaimer: Correct at time of publication

Written By

Steve Humphrey mortgage and protection advisor

Steve Humphrey

Table of Content

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The Mortgage Pod is rated

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5.0 based on 192 Reviews from

Katelan Meredith
1 month ago
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★★★★★

Steve & Ebony have been absolutely amazing and so patient with us during a difficult application! They assisted us at every hurdle and so pl Read more

Danielle Gaskell
1 month ago
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★★★★★

We honestly cannot recommend Steve at Mortgage pod highly enough. Our situation was complex, with multiple properties, business interests, a Read more

Katy
1 month ago
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★★★★★

Steve was fantastic in helping me get my mortgage sorted. His advice was clear, fair, and easy to understand. He went above and beyond throu Read more

Jack Linter
3 months ago
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★★★★★

Amazing team, super helpful and made the whole process simple and relaxing instead of worrying. Barry was a great help always there to answe Read more

Cherifer Mamuyac
3 months ago
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★★★★★

Steve has been incredibly helpful from the very beginning of our house-hunting journey. He took the time to understand my needs, walked me Read more

Nadine
4 months ago
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★★★★★

Amazing service! Barry is so helpful, really knowledgeable and nothing is ever too much trouble. We will always use Barry for our Mortgage a Read more

Charlie King
4 months ago
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★★★★★

Thank goodness I got in contact with Steve! Many people told me I wouldn’t be able to get a mortgage being self employed and only having tra Read more

Danny Loveless
4 months ago
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★★★★★

Steve at The Mortgage Pod has been absolutely fantastic from start to finish. He took the time to understand our situation in detail and fou Read more

DANIELLE SNOOK
5 months ago
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★★★★★

Barry made the whole process of applying for a mortgage a breeze. Without his help it definitely would have created more stress than we want Read more

Becky Mitchell
5 months ago
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★★★★★

Barry was incredibly helpful, thorough and diligent. Always updated me promptly and the process was seamless. This was my first time remortg Read more

Samuel Martin
5 months ago
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★★★★★

Brilliant experience with Steve and the team. Steve is extremely knowledgable and pragmatic. It was a very smooth process.

Natasha Chan
5 months ago
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★★★★★

Excellent service from Barry. He has been able to answer every question we had about mortgages and the process thoroughly. Would definitely Read more

Emma Foster
5 months ago
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★★★★★

We’ve used the Mortgage Pod now for renewing our mortgage a couple of times now and they have been super helpful always on hand with any que Read more

Chris Austin
6 months ago
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★★★★★

We have used Steve Humphrey @the mortgage pod for the last 10 years and I wouldn't use anybody else now . Steve and his team always go the e Read more

ollyit
6 months ago
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★★★★★

Barry helped me through a remortgage - he was very consistent in his accessibility, very through with keeping line with financial regulation Read more

Gav Carmann
6 months ago
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★★★★★

Steve at the Mortgage Pod was incredibly helpful from day 1, right the way through to completion. As it was our first time buying, we had lo Read more

Michael Muscat
6 months ago
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★★★★★

As first time buyers we were unsure of the process, but Steve made everything so clear and easy. Always contactable, responsive and knowled Read more

MC
6 months ago
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★★★★★

Steve offered us some fantastic support and guidance throughout our house buying journey. As first time buyers, we were a little overwhelmed Read more

George Llewellyn
6 months ago
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★★★★★

Tremendous experience with the Mortgage Pod, I had a series of unfortunate events that led my homebuying journey down a 2 year path but Stev Read more

Georgia Raine
6 months ago
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★★★★★

Barry has been brilliant throughout the whole process, he has helped us understand everything and talked us through each step as well as ans Read more

Matt Ridgway
6 months ago
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★★★★★

We used Steve @ the mortgage pod to help us secure a new mortgage and release some funds to complete an extension. We had been trying to sor Read more

Aline Mendoza
6 months ago
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★★★★★

We were so lost and dreading the process, but Steve was amazing and made things run super smoothly. He was super friendly, approachable and Read more

Mischa Gough
6 months ago
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★★★★★

I can’t recommend Barry highly enough! From start to finish, the service was excellent. They were always available, incredibly responsive, a Read more

Daniel
7 months ago
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★★★★★

Steve was amazing throughout out the whole process, and was always happy to answer questions and respond quickly. He helped us get a great r Read more

Natalia Corcuera
7 months ago
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★★★★★

I had an excellent experience working with Barry as my mortgage advisor. He is incredibly kind, well-organized, always available to answer q Read more

Shayan Iranipour
8 months ago
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★★★★★

If you’re lucky enough to find Steve in your search for a mortgage broker then look no further. Steve was amazing throughout the entire proc Read more

Jessica Terry
8 months ago
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★★★★★

Would highly recommend - amazing service! I’m a first time buyer and the process of buying a property was very daunting to me. I knew very Read more

abie duke
8 months ago
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★★★★★

We were let down by a previous mortgage advisor and had lost hope in buying our first home any time soon. Then we were recommended the mortg Read more

Holly Connor
9 months ago
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★★★★★

Steve and Ebony have been amazing throughout the whole process, explaining everything in detail, making sure we are happy with all decisions Read more

Sharmin Sultana
9 months ago
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★★★★★

Mortgage Pod/ Steve has been absolutely brilliant throughout the whole process. He was really accommodating and took the time to explain eve Read more

Rebecca Mitchell
9 months ago
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★★★★★

Barry was fantastic - really helpful and communicative. Went the extra mile. Highly recommend!

James Rayner
10 months ago
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★★★★★

Barry from The Mortgage Pod was super helpful in assisting me in securing my first mortgage, as a whole of market broker he was able to find Read more

FATIMA LOPEZ FERNANDEZ
10 months ago
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★★★★★

As first-time buyers, we not only needed a mortgage advisor but also a guide through the buying process, and Barry Wise was exactly that. He Read more

Shaun Hicks
10 months ago
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★★★★★

Great communication, and all of the team made the mortgage process as easy as possible

Connor Jones
11 months ago
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★★★★★

We couldn’t be happier with the outstanding service provided by Barry. From start to finish, we were guided through the mortgage process wit Read more

Patrick
11 months ago
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★★★★★

Steve was helpful, knowledgeable, quick and really hard working and we are enormously grateful to him for his work. I can’t recommend Mortg Read more

Josh Winter
12 months ago
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★★★★★

Barry at The Mortgage Pod has been absolutely fantastic in assisting us with securing our first mortgage. He was fantastic in communicating Read more

Matilda Mcafee
12 months ago
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★★★★★

10/10 service really appreciated. We were a bit nervous initially but was very easy through Barry and we were always kept in the loop 😀

Forever Flawless Skin Clinic
12 months ago
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★★★★★

Barry was amazing. He was very knowledgeable, reassuring and professional every step of the way. He kept me informed of every step.

Katie McIlwain
12 months ago
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★★★★★

Barry has been such a superstar in all his advise and hard work. We never thought of getting a mortgage advisor but after being looked after Read more

Gareth
1 year ago
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★★★★★

Great service from Steve & the team. Kept us informed every step of the way and worked really hard to secure us a mortgage quickly. Would hi Read more

Piotr Slm
1 year ago
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★★★★★

The best advisor you can imagine. Five stars are not enough

Tony Tee
1 year ago
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★★★★★

After being told we could only get a mortgage at a real high rate and we’d have to wait another year for things to change we were put in con Read more

Emma Camm
1 year ago
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★★★★★

Steve was exceptional in helping us secure a new mortgage earlier this year. Steve kept us in the loop at all times and worked hard to find Read more

Lara Matthews
1 year ago
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★★★★★

Steve is an amazing person, very helpful and informative. Straight on it with all updates and no question is too small. Would highly recomme Read more

T Ahmed
1 year ago
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★★★★★

Steve was incredibly helpful in helping us sort the house and mortgage, would highly recommend

Shuheb Ahmed
1 year ago
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★★★★★

Steve was very helpful and friendly. Would recommend

Natalia Cretu
1 year ago
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★★★★★

Steve was very helpfull in buying our first home. Definitely will recommend him to our friends.

Megan Davis
1 year ago
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★★★★★

100/10 would recommend 100 times over. Steve answered all of my questions efficiently and quickly. He was always there to offer me advice an Read more

Charles Austin
1 year ago
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★★★★★

Steve was excellent, especially since it was my first time buying. He went way beyond what he needed to do and made the whole process so muc Read more

Lewis Clennell
1 year ago
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★★★★★

Steve was brilliant throughout the whole process - we needed a quick purchase of our rental property and Steve supported and pushed everythi Read more

Philippa Cheesman
1 year ago
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★★★★★

Brilliant service...fantastic advice...all done from the comfort of my home and I have a mortgage that suits my needs ...totally recommend

Sam Hanson
1 year ago
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★★★★★

Steve was brilliant in guiding us through securing a new mortgage for our property. He has helped us over many years with previous mortgage Read more

Louise Pearce
1 year ago
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★★★★★

Really clear and helpful information, properly explained. I felt confident I was getting good advice. Very smooth process and easy to deal w Read more

Giorgio Lambrianou
1 year ago
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★★★★★

Steve has been a great help and comfort over the years when it comes to mortgages! He is a great sounding board with the patience of a saint Read more

Rich Wilson
1 year ago
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★★★★★

Steve helped us to find the best deal, handled all the stressful deadlines and overall ensured the whole process went through quickly and sm Read more

Lee Johnson
1 year ago
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★★★★★

Excellent service, highly reccomend The Mortgage Pod.

Luke lockyer
1 year ago
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★★★★★

Amazing company, Nothing Steve and his team couldn’t do for us. Highly recommend them

Patrick Gains
1 year ago
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★★★★★

Steve was immeasurably helpful in getting our mortgage organised. He made the entire process stress free and incredibly straightforward.

Claire Lambden
1 year ago
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★★★★★

Absolutely fabulous service. Both Steve and Ebony were extremely friendly and helpful! I was well looked after and the team at the mortgage Read more

mark weaver
1 year ago
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★★★★★

Steve was great,helped me with advice finding my home,helped me with getting my best deal and helped me with the legalities. Great communica Read more

Kaycey Lockyer
1 year ago
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★★★★★

We couldn't be more grateful for the help and support from Steve at the Mortgage Pod. His commitment to meeting customer needs is incredible Read more

Harry Atkins
1 year ago
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★★★★★

Nothing but praise for the company. Steve has been an absolute diamond and helped me out with my remortage in order for me to clear my debts Read more

Jesse Higson
1 year ago
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★★★★★

We recently worked with Steve and Chris at The Mortgage Pod to buy our new home, and we couldn’t recommend them highly enough. From the out Read more

John Stedman
1 year ago
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★★★★★

The Mortgage Pod dealt with our mortgage from start to finish offering us regular updates with new rates and answering all manner of questio Read more

Laura Pugh
1 year ago
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★★★★★

Steve was absolutely incredible. Couldn’t have asked for more!

Adebayo Turner
1 year ago
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★★★★★

I cannot recommend The Mortgage Pod highly enough. Initially we were not even sure if we were even ready for this journey of buying our firs Read more

Katie
1 year ago
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★★★★★

Really quick and easy process to remortgage with The Mortgage Pod. Barry was super helpful, explained everything so well and managed to get Read more

Alex Matthews
1 year ago
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★★★★★

Steve was absolutely amazing throughout the whole purchasing process of our first home. We had no idea what we were doing and what to expect Read more

Daniel Green
1 year ago
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★★★★★

Steve at The Mortgage Pod was fantastic in helping us secure our first home. Our circumstances weren’t the most straight forward as a Ltd co Read more

Adrian Nocek
2 years ago
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★★★★★

Steve was an outstanding mortgage broker who made the entire process smooth and stress-free. From the start, he took the time to explain all Read more

Lucy Mendonca
2 years ago
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★★★★★

Could not be more grateful for the mortgage pod. Had no idea what to do and Steve gave us all our options to make an informed decision whils Read more

Sarah Carter
2 years ago
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★★★★★

Steve got our initial mortgage for us and has renewed it twice over the years. Steve always manages to get us a good deal and helps us with Read more

evelyn :3
2 years ago
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★★★★★

Good efficient and responsive

Ben Roberts
2 years ago
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★★★★★

Steve has been incredible helping us purchase our first property. Always responsive and very hands on answering questions, finding out any i Read more

lennystanley1986
2 years ago
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★★★★★

Always a great service from Steve from The Mortgage Pod. Excellent communication on WhatsApp, gets the job done quickly and very happy with Read more

What our customers say about us!

Excellent

Based on 163 reviews
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