5.0 based on 171 Reviews from

Top 5 Mistakes First-Time Home Buyers Make in the UK, and How to Avoid Them

Start your mortgage online

5.0 based on 155 Google Reviews.

Start your mortgage online

5.0 based on 155 Google Reviews.

first time home buyer mistakes

Written By

Steve Humphrey mortgage and protection advisor

Steve Humphrey

Table of Content

Buying your first home is an exciting milestone, but it’s easy to feel overwhelmed by the process. From navigating mortgages to understanding the hidden costs of homeownership, first-time buyers often make avoidable mistakes that can lead to financial stress or missed opportunities.

To help you get on the property ladder smoothly, here are the top 5 mistakes first time home buyers make, and how to avoid them.

Mistake 1: Failing to Get Pre-Approved for a Mortgage

One of the biggest mistakes first-time buyers make is starting their home search without understanding how much they can borrow…

Without a mortgage pre-approval, you might fall in love with a property to sadly find out it’s outside of your budget. Get Started here to be pre approved for a mortgage.

Why This Matters: Pre-approval gives you a clear idea of your borrowing capacity, shows sellers you’re serious, and speeds up the buying process. It also highlights any potential issues with your credit score or overall finances before you commit to a property.

How to Avoid It:

  • Speak to a mortgage broker BEFORE you start house-hunting.
  • Provide accurate financial information, including your income, savings, and expenses.
  • Use mortgage calculators to estimate your affordability, but remember that pre-approval gives a more accurate figure that you can rely on.

The Importance of Pre-Approval for Potential Buyers

When it comes to selling a property, having pre-approved buyers can make a significant difference in the process. Pre-approval is a crucial step that involves a lender reviewing a buyer’s creditworthiness and financial situation to determine how much they can comfortably borrow. This process helps to identify potential buyers whilst also making sure they are serious about purchasing a property and have the financial means to do so.

Having pre-approved buyers can benefit homeowners in several ways. Firstly, it helps to weed out the unqualified buyers who may not be able to secure financing, saving homeowners and lenders all of that time and effort. Secondly, pre-approved buyers are much more likely to make a serious offer on a property, as they have already been vetted by a lender. This can lead to a faster and more efficient selling process on both sides.

In addition, pre-approval can also help to create a sense of urgency among the buyers. When keen buyers know that they have been pre-approved for a certain amount, they may be more motivated to make an offer on a property that fits within their budget. This can lead to a more competitive market, which can ultimately benefit homeowners and move things along faster.

The Pre-Approval Process

The pre-approval process typically involves several steps…

Firstly, potential buyers will need to contact a lender and provide financial information, such as income, credit score, and debt obligations. The lender will then review this information to determine how much the buyer can borrow.

Once the lender has reviewed the buyer’s financial information, they will issue a pre-approval letter stating the amount that the buyer is eligible to borrow. This letter is usually valid for a certain period of 30 to 60 days.

It’s essential for wannabe buyers to understand that pre-approval is not the same as pre-qualification. Pre-qualification is a more informal process that provides an estimate of how much a buyer may be able to borrow, based on a brief review of their financial information. Pre-approval, on the other hand, is a more formal process that involves a thorough review of the buyer’s financial situation, thus, giving a much more reliable answer.

In conclusion, pre-approval is a crucial step in the home buying process that benefits homeowners and buyers alike. By understanding the importance of pre-approval and the process involved, you, as a buyer, can make a more informed decision when it comes to purchasing a property.

Mistake 2: Underestimating the Total Costs of Buying a Property

Many first-time buyers focus solely on the deposit and mortgage payments, overlooking all of the additional costs that come with purchasing a house. Understanding current market trends and regional prices can provide you with crucial insights into these additional costs.

These costs include solicitor fees, stamp duty, surveys, and moving costs, which can add thousands to your budget.

Why This Matters: Underestimating these expenses can leave you financially stretched or unable to complete your purchase further down the line.

How to Avoid It:

  • Budget for additional costs like stamp duty (if applicable), legal fees, valuation fees, and removal costs.
  • Research government schemes like the First-Time Buyer Stamp Duty Relief to see if you qualify for savings.
  • Set aside an emergency fund to cover unexpected expenses during the buying process.

Mistake 3. Overextending Your Budget

It’s tempting to stretch your budget to buy the “perfect” home, but doing so can leave you vulnerable to painful financial strain, especially if the interest rates happen to rise or if any unexpected repairs are needed.

Why This Matters: Taking on a mortgage that’s too large can lead to difficulties meeting repayments and may limit your ability to save for other goals, like holidays or emergencies.

How to Avoid It:

  • Stick to a budget that allows for comfortable monthly repayments, factoring in potential interest rate increases.
  • Work with a mortgage broker to find the best deal that balances affordability and borrowing power, ensuring you get the best value in a mortgage deal.
  • Prioritise your must-haves versus nice-to-haves in a property to avoid overspending on unnecessary features.

Mistake 4: Skipping the Property Survey

Some first-time buyers try to save money by skipping a property survey, not realising the risks involved. This decision can lead to costly surprises, like structural issues, damp, or outdated wiring.

Why This Matters: A survey provides a detailed assessment of the property’s condition and can uncover hidden problems that might require expensive repairs.

How to Avoid It:

Always commission a survey, especially for older properties. Common options include:

  • A Homebuyer’s Report: Ideal for standard houses in reasonable condition.
  • A Full Structural Survey: Recommended for older or unusual properties.

You can then use survey results to negotiate the price or ask the seller to address issues before completion. takes place. We have more information on house surveys here.

Mistake 5. Not Shopping Around for Mortgages

Many first-time buyers simply go with their existing bank or the first lender they approach, losing out on potentially better mortgage deals for them and their individual situation. Mortgage rates and terms vary widely, so failing to shop around could cost you thousands over the loan term.

Why This Matters: Choosing the wrong mortgage product can result in higher interest payments or inflexible terms that don’t suit your long-term plans.

How to Avoid It:

  • Get Started with a mortgage broker to compare deals from multiple lenders, including ones not available directly to the public.
  • Consider different types of mortgages, such as fixed, variable, or tracker, depending on your financial situation.
  • Review the Annual Percentage Rate of Charge (APRC) to understand the true cost of the mortgage, including fees.

Bonus Tips for Potential Buyers

  • Check Your Credit Score: You can do this for free here. A good credit score improves your chances of securing favourable mortgage terms. Correct any errors on your credit report before applying.
  • Be Patient: The process of buying a home can take time. Avoid rushing decisions or skipping steps, like inspections or contract reviews.
  • Seek Professional Advice: From mortgage brokers to solicitors, experienced professionals can guide you through the process and help you avoid costly mistakes. Get Started with our team today.

How The Mortgage Pod Can Help

Buying your first home doesn’t have to be daunting. At The Mortgage Pod, we specialise in guiding first-time buyers through the mortgage process, helping you avoid common pitfalls and secure the best deal for your circumstances. Here’s how we can help:

  • Tailored Advice: We assess your unique financial situation to find a mortgage that suits your needs.
  • Access to Exclusive Deals: As brokers, we have access to a wide range of lenders and can often find deals not available directly to the public.
  • Support Every Step of the Way: From pre-approval to completion, we’ll make the process as smooth and stress-free as possible.
  • Enhancing Property Appeal: We provide tips on light and functional ok furnishing to create a neutral environment, helping buyers envision themselves in the space.

Buying your first home is an exciting journey, but avoiding common mistakes can save you time, money, and stress. By getting pre-approved, budgeting for additional costs, and working with experienced professionals, you can navigate the process with ease. Remember, a little preparation goes a long way in making your dream of homeownership a reality.

For expert advice and personalised support, turn to The Mortgage Pod. Let us guide you through every step of the process, so you can focus on finding your perfect home. Get started today!

Frequently Asked Questions

What’s the difference between Mortgage Approval and Pre-Approval for a mortgage?

Pre-Approval is often established with an Agreement in Principle. This is a calculated estimate of what you can likely borrow and a credit check. An agreement in Principal is usually valid for 3 months.
Mortgage Approval is a mortgage offer. This is more thorough: the lender reviews detailed financial information (income, credit history, existing debts) and issues a formal document stating how much they’re willing to lend. A mortgage offer is usually valid for 6 months.

Do I need to hire a solicitor or conveyancer, and what do they do?

Yes. A solicitor or conveyancer handles the legal aspects of transferring property ownership. They perform searches (e.g., local authority searches), review contracts, and ensure there are no outstanding charges against the property. Hiring a professional protects your interests and reduces the risk of costly legal complications down the line.

How do I avoid paying too much for a home that needs extensive repairs?

It’s crucial to commission a property survey—particularly if it’s an older home—to identify structural, electrical, or damp issues. Armed with the survey’s findings, you can negotiate the asking price or request that the seller address critical problems before completion, preventing expensive surprises after you move in.

Are there extra costs beyond the deposit and mortgage that I should budget for?

Yes. Besides your deposit and monthly mortgage payments, you should plan for:
Stamp Duty (if applicable)
Solicitor/Conveyancer Fees
Valuation/Survey Costs
Mortgage Arrangement Fees
Moving/Removal Costs
Ongoing Maintenance or Service Charges (for leasehold properties)
Setting aside a contingency fund can help you cover these additional costs without financial strain.

Is using a mortgage broker really necessary, or can I just go directly to my bank?

While you can approach your bank directly, a mortgage broker typically has access to a wider range of products, including deals not advertised publicly. We can help you compare interest rates, terms, and fees from multiple lenders, increasing your chances of finding the best mortgage for your situation. A broker also guides you through the entire process, from application to completion, making it easier—especially for first-time buyers. Get Started today.

Written By

Steve Humphrey mortgage and protection advisor

Steve Humphrey

Table of Content

Reliable communication

5 star customer service

A friendly team by your side

Ready to get started?

Start your mortgage journey with just one simple click.

5 Star rated mortgage advisers: See our 163 Google Reviews

Your path to homeownership: deposit options

Understanding your deposit is a key step in securing your mortgage. Explore the options below to see how much you might need and how you can contribute.

Discover Our Latest Stories

What our customers say about us!

Tony T.
11:05 13 Feb 25
After being told we could only get a mortgage at a real high rate and we’d have to wait another year for things to change we were put in contact with Steve who was brilliant from the very beginning of the process and sorted out a brilliant rate for us. Cannot fault the service from Steve and his team he’s helped us to be able to get the property we wanted..
Emma C.
19:50 11 Feb 25
Steve was exceptional in helping us secure a new mortgage earlier this year. Steve kept us in the loop at all times and worked hard to find us the best mortgage deal to fit with our needs. He is professional, so helpful, and is great at explaining all the financial jargon to regular people like us! Absolute star 🌟
Philippa C.
17:47 22 Jan 25
Brilliant service...fantastic advice...all done from the comfort of my home and I have a mortgage that suits my needs ...totally recommend
Lara M.
15:51 04 Jan 25
Steve is an amazing person, very helpful and informative. Straight on it with all updates and no question is too small. Would highly recommend 👌
Sam H.
10:59 08 Nov 24
Steve was brilliant in guiding us through securing a new mortgage for our property. He has helped us over many years with previous mortgage deals and has been so helpful, knowledgeable and patient in answering our many questions. He really does have our best interests at heart and nothing is too much trouble. I would highly recommend The Mortgage Pod to anyone interested in getting the best deal tailored to their needs.
Claire L.
12:35 04 Nov 24
Absolutely fabulous service. Both Steve and Ebony were extremely friendly and helpful! I was well looked after and the team at the mortgage pod made what could have been a stressful time much easier. Recommend for anyone looking for help/advice with a mortgage. I am based in Scotland in a listed building and Steve and Ebony had no issues helping me to find the right deal! Cheers guys.
Jesse H.
11:05 01 Nov 24
We recently worked with Steve and Chris at The Mortgage Pod to buy our new home, and we couldn’t recommend them highly enough.

From the outset, Steve carefully assessed our financial situation, offering us practical, clear advice that gave us the confidence to proceed. He took the time to understand our existing mortgage and helped us navigate porting it to our new property with ease.

Chris provided a similar level of care with our protection needs, evaluating our current coverage and working with us to recommend tailored solutions to ensure we were well protected for our new circumstances.

Their communication was outstanding throughout, which made a real difference in reducing the stress of the process. They were always responsive, using WhatsApp to make it easy for us to stay in touch even during work hours, and provided clear, thorough answers to every question we had along the way.

Thanks to Steve and Chris, we felt supported, informed, and prepared at every stage. We’re so grateful for their guidance and expertise!
Alex M.
06:23 05 Oct 24
Steve was absolutely amazing throughout the whole purchasing process of our first home. We had no idea what we were doing and what to expect but Steve helped answer questions no matter how silly or small. Helped us select the best mortgage that suited our needs and circumstances and also got us really competitive mortgage rate!

I would recommend The Mortgage Pod to anyone that wants a smooth and easy experience purchasing a home. Thanks for all the help Steve!
Daniel G.
07:22 24 Sep 24
Steve at The Mortgage Pod was fantastic in helping us secure our first home. Our circumstances weren’t the most straight forward as a Ltd company director with only one years trading history.

Steve was responsive, knowledgeable, and always available to answer our questions. He made the entire mortgage process smooth and stress-free, explaining everything clearly and ensuring we understood each step. Steve went above and handled everything efficiently, we highly recommend him to anyone looking for a dedicated, professional mortgage advisor. Thank you, Steve, for making our home-buying experience a great one!

The Mortgage Pod is rated

google logo

5.0 based on 192 Reviews from

Nadine
7 days ago
Google Icon
★★★★★

Amazing service! Barry is so helpful, really knowledgeable and nothing is ever too much trouble. We will always use Barry for our Mortgage a Read more

Charlie King
7 days ago
Google Icon
★★★★★

Thank goodness I got in contact with Steve! Many people told me I wouldn’t be able to get a mortgage being self employed and only having tra Read more

Danny Loveless
1 week ago
Google Icon
★★★★★

Steve at The Mortgage Pod has been absolutely fantastic from start to finish. He took the time to understand our situation in detail and fou Read more

DANIELLE SNOOK
3 weeks ago
Google Icon
★★★★★

Barry made the whole process of applying for a mortgage a breeze. Without his help it definitely would have created more stress than we want Read more

Becky Mitchell
3 weeks ago
Google Icon
★★★★★

Barry was incredibly helpful, thorough and diligent. Always updated me promptly and the process was seamless. This was my first time remortg Read more

Samuel Martin
1 month ago
Google Icon
★★★★★

Brilliant experience with Steve and the team. Steve is extremely knowledgable and pragmatic. It was a very smooth process.

Natasha Chan
1 month ago
Google Icon
★★★★★

Excellent service from Barry. He has been able to answer every question we had about mortgages and the process thoroughly. Would definitely Read more

Emma Foster
1 month ago
Google Icon
★★★★★

We’ve used the Mortgage Pod now for renewing our mortgage a couple of times now and they have been super helpful always on hand with any que Read more

Chris Austin
2 months ago
Google Icon
★★★★★

We have used Steve Humphrey @the mortgage pod for the last 10 years and I wouldn't use anybody else now . Steve and his team always go the e Read more

ollyit
2 months ago
Google Icon
★★★★★

Barry helped me through a remortgage - he was very consistent in his accessibility, very through with keeping line with financial regulation Read more

Gav Carmann
2 months ago
Google Icon
★★★★★

Steve at the Mortgage Pod was incredibly helpful from day 1, right the way through to completion. As it was our first time buying, we had lo Read more

Michael Muscat
2 months ago
Google Icon
★★★★★

As first time buyers we were unsure of the process, but Steve made everything so clear and easy. Always contactable, responsive and knowled Read more

MC
2 months ago
Google Icon
★★★★★

Steve offered us some fantastic support and guidance throughout our house buying journey. As first time buyers, we were a little overwhelmed Read more

George Llewellyn
2 months ago
Google Icon
★★★★★

Tremendous experience with the Mortgage Pod, I had a series of unfortunate events that led my homebuying journey down a 2 year path but Stev Read more

Georgia Raine
2 months ago
Google Icon
★★★★★

Barry has been brilliant throughout the whole process, he has helped us understand everything and talked us through each step as well as ans Read more

Matt Ridgway
2 months ago
Google Icon
★★★★★

We used Steve @ the mortgage pod to help us secure a new mortgage and release some funds to complete an extension. We had been trying to sor Read more

Aline Mendoza
3 months ago
Google Icon
★★★★★

We were so lost and dreading the process, but Steve was amazing and made things run super smoothly. He was super friendly, approachable and Read more

Mischa Gough
3 months ago
Google Icon
★★★★★

I can’t recommend Barry highly enough! From start to finish, the service was excellent. They were always available, incredibly responsive, a Read more

Daniel
3 months ago
Google Icon
★★★★★

Steve was amazing throughout out the whole process, and was always happy to answer questions and respond quickly. He helped us get a great r Read more

Natalia Corcuera
3 months ago
Google Icon
★★★★★

I had an excellent experience working with Barry as my mortgage advisor. He is incredibly kind, well-organized, always available to answer q Read more

Shayan Iranipour
4 months ago
Google Icon
★★★★★

If you’re lucky enough to find Steve in your search for a mortgage broker then look no further. Steve was amazing throughout the entire proc Read more

Jessica Terry
4 months ago
Google Icon
★★★★★

Would highly recommend - amazing service! I’m a first time buyer and the process of buying a property was very daunting to me. I knew very Read more

abie duke
4 months ago
Google Icon
★★★★★

We were let down by a previous mortgage advisor and had lost hope in buying our first home any time soon. Then we were recommended the mortg Read more

Holly Connor
5 months ago
Google Icon
★★★★★

Steve and Ebony have been amazing throughout the whole process, explaining everything in detail, making sure we are happy with all decisions Read more

Sharmin Sultana
5 months ago
Google Icon
★★★★★

Mortgage Pod/ Steve has been absolutely brilliant throughout the whole process. He was really accommodating and took the time to explain eve Read more

Rebecca Mitchell
6 months ago
Google Icon
★★★★★

Barry was fantastic - really helpful and communicative. Went the extra mile. Highly recommend!

James Rayner
6 months ago
Google Icon
★★★★★

Barry from The Mortgage Pod was super helpful in assisting me in securing my first mortgage, as a whole of market broker he was able to find Read more

FATIMA LOPEZ FERNANDEZ
6 months ago
Google Icon
★★★★★

As first-time buyers, we not only needed a mortgage advisor but also a guide through the buying process, and Barry Wise was exactly that. He Read more

Shaun Hicks
6 months ago
Google Icon
★★★★★

Great communication, and all of the team made the mortgage process as easy as possible

Connor Jones
7 months ago
Google Icon
★★★★★

We couldn’t be happier with the outstanding service provided by Barry. From start to finish, we were guided through the mortgage process wit Read more

Patrick
7 months ago
Google Icon
★★★★★

Steve was helpful, knowledgeable, quick and really hard working and we are enormously grateful to him for his work. I can’t recommend Mortg Read more

Josh Winter
8 months ago
Google Icon
★★★★★

Barry at The Mortgage Pod has been absolutely fantastic in assisting us with securing our first mortgage. He was fantastic in communicating Read more

Matilda Mcafee
8 months ago
Google Icon
★★★★★

10/10 service really appreciated. We were a bit nervous initially but was very easy through Barry and we were always kept in the loop 😀

Forever Flawless Skin Clinic
8 months ago
Google Icon
★★★★★

Barry was amazing. He was very knowledgeable, reassuring and professional every step of the way. He kept me informed of every step.

Katie McIlwain
8 months ago
Google Icon
★★★★★

Barry has been such a superstar in all his advise and hard work. We never thought of getting a mortgage advisor but after being looked after Read more

Gareth
8 months ago
Google Icon
★★★★★

Great service from Steve & the team. Kept us informed every step of the way and worked really hard to secure us a mortgage quickly. Would hi Read more

Piotr Slm
8 months ago
Google Icon
★★★★★

The best advisor you can imagine. Five stars are not enough

Tony Tee
9 months ago
Google Icon
★★★★★

After being told we could only get a mortgage at a real high rate and we’d have to wait another year for things to change we were put in con Read more

Emma Camm
9 months ago
Google Icon
★★★★★

Steve was exceptional in helping us secure a new mortgage earlier this year. Steve kept us in the loop at all times and worked hard to find Read more

Lara Matthews
11 months ago
Google Icon
★★★★★

Steve is an amazing person, very helpful and informative. Straight on it with all updates and no question is too small. Would highly recomme Read more

T Ahmed
11 months ago
Google Icon
★★★★★

Steve was incredibly helpful in helping us sort the house and mortgage, would highly recommend

Shuheb Ahmed
11 months ago
Google Icon
★★★★★

Steve was very helpful and friendly. Would recommend

Natalia Cretu
11 months ago
Google Icon
★★★★★

Steve was very helpfull in buying our first home. Definitely will recommend him to our friends.

Megan Davis
11 months ago
Google Icon
★★★★★

100/10 would recommend 100 times over. Steve answered all of my questions efficiently and quickly. He was always there to offer me advice an Read more

Charles Austin
11 months ago
Google Icon
★★★★★

Steve was excellent, especially since it was my first time buying. He went way beyond what he needed to do and made the whole process so muc Read more

Lewis Clennell
12 months ago
Google Icon
★★★★★

Steve was brilliant throughout the whole process - we needed a quick purchase of our rental property and Steve supported and pushed everythi Read more

Philippa Cheesman
1 year ago
Google Icon
★★★★★

Brilliant service...fantastic advice...all done from the comfort of my home and I have a mortgage that suits my needs ...totally recommend

Sam Hanson
1 year ago
Google Icon
★★★★★

Steve was brilliant in guiding us through securing a new mortgage for our property. He has helped us over many years with previous mortgage Read more

Louise Pearce
1 year ago
Google Icon
★★★★★

Really clear and helpful information, properly explained. I felt confident I was getting good advice. Very smooth process and easy to deal w Read more

Giorgio Lambrianou
1 year ago
Google Icon
★★★★★

Steve has been a great help and comfort over the years when it comes to mortgages! He is a great sounding board with the patience of a saint Read more

Rich Wilson
1 year ago
Google Icon
★★★★★

Steve helped us to find the best deal, handled all the stressful deadlines and overall ensured the whole process went through quickly and sm Read more

Lee Johnson
1 year ago
Google Icon
★★★★★

Excellent service, highly reccomend The Mortgage Pod.

Luke lockyer
1 year ago
Google Icon
★★★★★

Amazing company, Nothing Steve and his team couldn’t do for us. Highly recommend them

Patrick Gains
1 year ago
Google Icon
★★★★★

Steve was immeasurably helpful in getting our mortgage organised. He made the entire process stress free and incredibly straightforward.

Claire Lambden
1 year ago
Google Icon
★★★★★

Absolutely fabulous service. Both Steve and Ebony were extremely friendly and helpful! I was well looked after and the team at the mortgage Read more

mark weaver
1 year ago
Google Icon
★★★★★

Steve was great,helped me with advice finding my home,helped me with getting my best deal and helped me with the legalities. Great communica Read more

Kaycey Lockyer
1 year ago
Google Icon
★★★★★

We couldn't be more grateful for the help and support from Steve at the Mortgage Pod. His commitment to meeting customer needs is incredible Read more

Harry Atkins
1 year ago
Google Icon
★★★★★

Nothing but praise for the company. Steve has been an absolute diamond and helped me out with my remortage in order for me to clear my debts Read more

Jesse Higson
1 year ago
Google Icon
★★★★★

We recently worked with Steve and Chris at The Mortgage Pod to buy our new home, and we couldn’t recommend them highly enough. From the out Read more

John Stedman
1 year ago
Google Icon
★★★★★

The Mortgage Pod dealt with our mortgage from start to finish offering us regular updates with new rates and answering all manner of questio Read more

Laura Pugh
1 year ago
Google Icon
★★★★★

Steve was absolutely incredible. Couldn’t have asked for more!

Adebayo Turner
1 year ago
Google Icon
★★★★★

I cannot recommend The Mortgage Pod highly enough. Initially we were not even sure if we were even ready for this journey of buying our firs Read more

Katie
1 year ago
Google Icon
★★★★★

Really quick and easy process to remortgage with The Mortgage Pod. Barry was super helpful, explained everything so well and managed to get Read more

Alex Matthews
1 year ago
Google Icon
★★★★★

Steve was absolutely amazing throughout the whole purchasing process of our first home. We had no idea what we were doing and what to expect Read more

Daniel Green
1 year ago
Google Icon
★★★★★

Steve at The Mortgage Pod was fantastic in helping us secure our first home. Our circumstances weren’t the most straight forward as a Ltd co Read more

Adrian Nocek
1 year ago
Google Icon
★★★★★

Steve was an outstanding mortgage broker who made the entire process smooth and stress-free. From the start, he took the time to explain all Read more

Lucy Mendonca
1 year ago
Google Icon
★★★★★

Could not be more grateful for the mortgage pod. Had no idea what to do and Steve gave us all our options to make an informed decision whils Read more

Sarah Carter
1 year ago
Google Icon
★★★★★

Steve got our initial mortgage for us and has renewed it twice over the years. Steve always manages to get us a good deal and helps us with Read more

evelyn :3
1 year ago
Google Icon
★★★★★

Good efficient and responsive

Ben Roberts
1 year ago
Google Icon
★★★★★

Steve has been incredible helping us purchase our first property. Always responsive and very hands on answering questions, finding out any i Read more

lennystanley1986
1 year ago
Google Icon
★★★★★

Always a great service from Steve from The Mortgage Pod. Excellent communication on WhatsApp, gets the job done quickly and very happy with Read more

What our customers say about us!

Excellent

Based on 163 reviews
Tony T.
11:05 13 Feb 25
After being told we could only get a mortgage at a real high rate and we’d have to wait another year for things to change we were put in contact with Steve who was brilliant from the very beginning of the process and sorted out a brilliant rate for us. Cannot fault the service from Steve and his team he’s helped us to be able to get the property we wanted..
Emma C.
19:50 11 Feb 25
Steve was exceptional in helping us secure a new mortgage earlier this year. Steve kept us in the loop at all times and worked hard to find us the best mortgage deal to fit with our needs. He is professional, so helpful, and is great at explaining all the financial jargon to regular people like us! Absolute star 🌟
Philippa C.
17:47 22 Jan 25
Brilliant service...fantastic advice...all done from the comfort of my home and I have a mortgage that suits my needs ...totally recommend
Lara M.
15:51 04 Jan 25
Steve is an amazing person, very helpful and informative. Straight on it with all updates and no question is too small. Would highly recommend 👌
Sam H.
10:59 08 Nov 24
Steve was brilliant in guiding us through securing a new mortgage for our property. He has helped us over many years with previous mortgage deals and has been so helpful, knowledgeable and patient in answering our many questions. He really does have our best interests at heart and nothing is too much trouble. I would highly recommend The Mortgage Pod to anyone interested in getting the best deal tailored to their needs.
Claire L.
12:35 04 Nov 24
Absolutely fabulous service. Both Steve and Ebony were extremely friendly and helpful! I was well looked after and the team at the mortgage pod made what could have been a stressful time much easier. Recommend for anyone looking for help/advice with a mortgage. I am based in Scotland in a listed building and Steve and Ebony had no issues helping me to find the right deal! Cheers guys.
Jesse H.
11:05 01 Nov 24
We recently worked with Steve and Chris at The Mortgage Pod to buy our new home, and we couldn’t recommend them highly enough.

From the outset, Steve carefully assessed our financial situation, offering us practical, clear advice that gave us the confidence to proceed. He took the time to understand our existing mortgage and helped us navigate porting it to our new property with ease.

Chris provided a similar level of care with our protection needs, evaluating our current coverage and working with us to recommend tailored solutions to ensure we were well protected for our new circumstances.

Their communication was outstanding throughout, which made a real difference in reducing the stress of the process. They were always responsive, using WhatsApp to make it easy for us to stay in touch even during work hours, and provided clear, thorough answers to every question we had along the way.

Thanks to Steve and Chris, we felt supported, informed, and prepared at every stage. We’re so grateful for their guidance and expertise!
Alex M.
06:23 05 Oct 24
Steve was absolutely amazing throughout the whole purchasing process of our first home. We had no idea what we were doing and what to expect but Steve helped answer questions no matter how silly or small. Helped us select the best mortgage that suited our needs and circumstances and also got us really competitive mortgage rate!

I would recommend The Mortgage Pod to anyone that wants a smooth and easy experience purchasing a home. Thanks for all the help Steve!
Daniel G.
07:22 24 Sep 24
Steve at The Mortgage Pod was fantastic in helping us secure our first home. Our circumstances weren’t the most straight forward as a Ltd company director with only one years trading history.

Steve was responsive, knowledgeable, and always available to answer our questions. He made the entire mortgage process smooth and stress-free, explaining everything clearly and ensuring we understood each step. Steve went above and handled everything efficiently, we highly recommend him to anyone looking for a dedicated, professional mortgage advisor. Thank you, Steve, for making our home-buying experience a great one!