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Had Your Mortgage Application Declined? Here’s What To Do

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5.0 based on 155 Google Reviews.

Start your mortgage online

5.0 based on 155 Google Reviews.

mortgage application declined, declined mortgage application

Written By

Steve Humphrey mortgage and protection advisor

Steve Humphrey

Table of Content

Having your mortgage application rejected can be disheartening, but don’t worry—it doesn’t mean you’ll never be able to get a mortgage! SO MANY homebuyers face this initial setback, and with the right steps, you can improve your chances of approval next time.

In this guide, we’ll walk you through the most common reasons for a mortgage rejection, how to address them, and what you can do to strengthen your next application for a better outcome.

Why Was My Mortgage Application Declined?

When a mortgage lender declines a mortgage application, it can be disappointing, and knock your confidence a bit. But understanding the root cause of a mortgage being declined is the first step in resolving it.

Step 1: Understand Why Your Mortgage Application Was Declined

The first thing to do is find out why your mortgage application was actually rejected. Lenders will normally give you an explanation, so don’t hesitate to ask for details. Once you know the reason, you can work on a plan to improve your financial situation or address the specific issue. Seeking expert advice can be crucial in understanding the reasons behind a declined mortgage and finding ways to improve your chances in the future.

Lenders will reject mortgage applications for various reasons, such as:

  • Poor Credit History: If your credit report shows missed payments, defaults, or a low credit score, lenders in the UK may be less willing to approve your mortgage. Improving your credit score by paying off debts and ensuring payments are made on time can help increase your chances of acceptance in the future.
  • High Debt-to-Income Ratio: Lenders will often look at your debt compared to your income to assess your ability to manage monthly payments alongside other financial obligations. If your existing borrowings are significant, they may view you as a higher risk for having repayment difficulties.
  • Insufficient Income: Your income level must be sufficient to cover monthly mortgage payments. UK lenders may be particularly cautious if your income is derived from a job considered unstable, such as a zero-hours contract or self-employment in an industry prone to fluctuations.
  • Affordability Checks: UK lenders are required to perform stringent stress tests on your finances. This involves assessing if you could still afford mortgage payments if interest rates increase. Even if your finances seem manageable, failing these affordability checks can lead to rejection.
  • Inadequate Deposit: A small deposit, typically below 10% of the property value, can make lenders wary. They often prefer larger deposits as it shows your financial stability and reduces their overall risk. If your deposit is small, it’s crucial to have a strong overall financial profile to boost your chances of being accepted.
  • Issues with the Property: The type and condition of the property you wish to buy can also affect mortgage approval. For example, homes built with non-standard materials or properties located in high-risk areas, such as flood zones, can make lenders less willing to provide a mortgage.

Impact on Credit Score

A declined mortgage application can have a huge impact on your credit score. When a lender declines your application, it can be recorded on your credit file, which can negatively affect your credit score. However, it’s essential to note that a declined mortgage application does not necessarily mean you will be rejected by all lenders. Different lenders have different criteria, and some may be more willing to approve your application than others.

It’s also important to remember that a declined mortgage application is not the same as a credit inquiry. A credit inquiry is a request for credit, and it can temporarily lower your credit score. However, a declined application is a decision made by the lender, and it does not affect your credit score in the same way.

If you’re concerned about the impact of a having your mortgage application declined on your credit score, it’s best to speak with a mortgage broker or financial advisor. They can help you understand the reasons for the decline and provide guidance on how to improve your credit score and increase your chances of being accepted next time.

Step 2: Check Your Credit Report

If your credit history was the issue, start by checking your credit report for any errors or issues, as a mortgage provider will assess your financial situation based on this information.

While rejections do not appear on your credit file, hard searches from applications do and can impact future lending decisions. You can obtain a free report from UK credit reference agencies like Experian, Equifax, or TransUnion. Review the report carefully and correct any inaccuracies by contacting the agency.

Importance of Credit Report

Your credit report is a crucial document that lenders use to assess your creditworthiness. It contains information about your credit history, including your payment history, credit utilisation, and any negative marks such as late payments or defaults. A good credit report can help you qualify for better interest rates and terms, while poor credit can make it more challenging to get approved for a mortgage.

It’s essential to check your credit report regularly to ensure it’s accurate and up-to-date, this will help you identify any errors or inaccuracies that may be affecting your credit score.

If you find any errors on your credit report, you can dispute them with the credit reference agency. This can help improve your credit score and increase your chances of getting approved for a mortgage.

Tips for Improving Your Credit Score:

  • Pay Bills on Time: Set up direct debits to ensure payments are made on time.
  • Reduce Debts: Having too much debt is a sure fire way to get your application declined so focus on paying off as much as you can to improve your debt-to-income ratio.
  • Limit Credit Applications: Avoid applying for multiple loans or credit cards within a short period of time.

Step 3: Reduce Your Debt-to-Income Ratio

Your debt-to-income ratio is crucial in determining whether you can manage mortgage repayments. If this ratio is too high, focus on paying down debts, starting with the highest-interest ones like credit card balances. Also it’s best to avoid taking on any new loans until you’ve improved your overall financial situation.

Having too much debt is a really common reason for a declined mortgage, so reducing it can significantly improve your chances.

Step 4: Reassess Your Budget and Deposit

If affordability was the issue, consider adjusting your budget or saving for a larger deposit. A bigger deposit reduces your Loan-to-Value (LTV) ratio, making you more appealing to other mortgage lenders and potentially securing better interest rates.

Example: If you were initially applying with a 5% deposit, aiming for a 10% deposit could improve your chances of approval AND help you get a better rate.

Step 5: Consider Your Employment and Income Stability

Most lenders favour borrowers with stable and consistent income. If you’ve recently changed jobs or have a variable income, consider waiting until you have a more established work history.

Income and Affordability Issues

Income and affordability issues are common reasons why mortgage applications are declined. Lenders want to ensure that you have a stable income and can afford the monthly payments.

If you’re self-employed, be prepared to provide at least two years of financial records. Employment and income stability are critical factors, and instability in these areas can lead to your mortgage application being declined pretty quickly.

To improve your chances of getting approved, it’s essential to provide detailed financial information, including your income, expenses, and credit history. You may also want to consider working with mortgage brokers who specialise in self-employed or complex income mortgages.

Additionally, you can take steps to improve your affordability by reducing your debt, increasing your income, or saving for a larger deposit. This can help you qualify for better interest rates and terms, as well as increasing your chances of getting approved for a mortgage.

Step 6: Seek Professional Advice

Navigating the mortgage market can be complex, especially after a rejection. Mortgage brokers can be invaluable in these situations, helping you understand your options and matching you with the right lender.

At The Mortgage Pod, our experienced brokers collaborate with a wide range of other lenders, including specialists who handle cases where previous mortgage applications have been declined. Navigating the stress and confusion of a declined mortgage can be challenging, but professional advice is invaluable in finding the right solutions (if we do say so ourselves).

Working with a Mortgage Broker

A broker can simplify the mortgage process and increase your chances of approval. Here’s how we can help:

  • Access to Multiple Lenders: As brokers, we work with a range of mortgage lenders, including those who cater to unique financial situations.
  • Expert Knowledge: We can guide you through your options and explain the best course of action.
  • Time-Saving: Brokers will handle all the paperwork and negotiations, freeing up your time.

An experienced mortgage broker here at The Mortgage Pod will provide you with specific, tailored advice, considering all of your options, including some which may not be available to you directly with lenders. We’re here to help you understand all of your options, even if we need to settle for a Plan-B product. Get Started here today.

Step 7: Avoiding Future Declines

Avoiding future declines requires a proactive approach to managing your finances and credit. By taking steps to maintain a healthy credit profile and avoiding common pitfalls, you can reduce the risk of future declines.

By taking proactive steps, you CAN reduce the risk of a mortgage application being declined in the future, getting you one step closer to owning your home.

Step 8: Reapply When You’re Ready

Once you’ve addressed the issues that caused your mortgage rejection, consider reapplying. Be patient and wait until your financial profile has improved, as applying too soon could lead to another decline and further damage to your credit score.

Reapplying when you’re definitely ready will help you to avoid another declined mortgage and improve your chances of success this time around.

Alternative Mortgage Options

If your application is declined, it’s not the end of the world. There are alternative mortgage options available that may be more suitable for your current circumstances. For example, you may want to consider a specialist mortgage lender that caters to borrowers with poor credit record or complex income.

You can also explore alternative mortgage products, such as a guarantor mortgage or a joint mortgage. These products may offer more flexible criteria and can help you qualify for a mortgage even if you’ve been declined by a traditional lender.

It’s essential to work with a mortgage broker who can help you explore alternative mortgage options and find the best solution for your needs. They can provide guidance on the different products available and help you navigate the application process.

Mortgage Options for Poor Credit

If you have a bad credit history, there are still mortgage options available:

  • Adverse Credit Mortgages: These are designed for individuals with a poor credit history. While they offer a route to homeownership, they usually come with higher interest rates due to the increased risk to the lender.
  • Bad Credit Mortgages: Similar to adverse credit mortgages, these are specifically tailored for those who have experienced credit issues in the past, such as defaults or missed payments.
  • Credit Improvement Mortgages: These products may come with opportunities to access better rates as your credit score improves over time, helping you gradually repair your credit profile.

Key Points to Remember:

  • Take Time to Improve: Focus on strengthening your finances before you even consider reapplying. Taking the time to improve your finances can help avoid your mortgage application being declined again.
  • Shop Around: Different lenders have different criteria, working with an expert mortgage broker will help you explore all of your options before pulling the trigger.
  • Be Honest: Provide accurate information to avoid complications.

Frequently Asked Questions About Mortgage Rejections

Will a declined application affect my credit score?

Yes, but the impact is usually minimal. Multiple rejections in a short period, however, can lower your score.

Can I still get a mortgage if I’ve been declined?

Yes. Many people secure a mortgage after addressing the reasons for rejection and finding a suitable lender.

Should I use a broker after being declined?

Yes. Brokers can provide tailored advice and access to mortgage lenders who may be more flexible.

How long should I wait before reapplying?

It depends on the issues you need to address. Waiting a few months or longer to improve your finances is usually advisable.

Conclusion: Don’t Give Up

A mortgage declined isn’t the end of the road. By understanding why your application was declined and taking steps to address those issues, you can increase your chances of success next time. Whether it’s improving your credit score, saving for a larger deposit, or seeking expert advice, there are ways to turn things around.

If you’re feeling overwhelmed, The Mortgage Pod is here to help. Our team will guide you through your options and work with you to find a mortgage solution tailored to your needs.

Ready to get started? | I want to buy a property | I want to remortgage

Written By

Steve Humphrey mortgage and protection advisor

Steve Humphrey

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What our customers say about us!

Tony T.
11:05 13 Feb 25
After being told we could only get a mortgage at a real high rate and we’d have to wait another year for things to change we were put in contact with Steve who was brilliant from the very beginning of the process and sorted out a brilliant rate for us. Cannot fault the service from Steve and his team he’s helped us to be able to get the property we wanted..
Emma C.
19:50 11 Feb 25
Steve was exceptional in helping us secure a new mortgage earlier this year. Steve kept us in the loop at all times and worked hard to find us the best mortgage deal to fit with our needs. He is professional, so helpful, and is great at explaining all the financial jargon to regular people like us! Absolute star 🌟
Philippa C.
17:47 22 Jan 25
Brilliant service...fantastic advice...all done from the comfort of my home and I have a mortgage that suits my needs ...totally recommend
Lara M.
15:51 04 Jan 25
Steve is an amazing person, very helpful and informative. Straight on it with all updates and no question is too small. Would highly recommend 👌
Sam H.
10:59 08 Nov 24
Steve was brilliant in guiding us through securing a new mortgage for our property. He has helped us over many years with previous mortgage deals and has been so helpful, knowledgeable and patient in answering our many questions. He really does have our best interests at heart and nothing is too much trouble. I would highly recommend The Mortgage Pod to anyone interested in getting the best deal tailored to their needs.
Claire L.
12:35 04 Nov 24
Absolutely fabulous service. Both Steve and Ebony were extremely friendly and helpful! I was well looked after and the team at the mortgage pod made what could have been a stressful time much easier. Recommend for anyone looking for help/advice with a mortgage. I am based in Scotland in a listed building and Steve and Ebony had no issues helping me to find the right deal! Cheers guys.
Jesse H.
11:05 01 Nov 24
We recently worked with Steve and Chris at The Mortgage Pod to buy our new home, and we couldn’t recommend them highly enough.

From the outset, Steve carefully assessed our financial situation, offering us practical, clear advice that gave us the confidence to proceed. He took the time to understand our existing mortgage and helped us navigate porting it to our new property with ease.

Chris provided a similar level of care with our protection needs, evaluating our current coverage and working with us to recommend tailored solutions to ensure we were well protected for our new circumstances.

Their communication was outstanding throughout, which made a real difference in reducing the stress of the process. They were always responsive, using WhatsApp to make it easy for us to stay in touch even during work hours, and provided clear, thorough answers to every question we had along the way.

Thanks to Steve and Chris, we felt supported, informed, and prepared at every stage. We’re so grateful for their guidance and expertise!
Alex M.
06:23 05 Oct 24
Steve was absolutely amazing throughout the whole purchasing process of our first home. We had no idea what we were doing and what to expect but Steve helped answer questions no matter how silly or small. Helped us select the best mortgage that suited our needs and circumstances and also got us really competitive mortgage rate!

I would recommend The Mortgage Pod to anyone that wants a smooth and easy experience purchasing a home. Thanks for all the help Steve!
Daniel G.
07:22 24 Sep 24
Steve at The Mortgage Pod was fantastic in helping us secure our first home. Our circumstances weren’t the most straight forward as a Ltd company director with only one years trading history.

Steve was responsive, knowledgeable, and always available to answer our questions. He made the entire mortgage process smooth and stress-free, explaining everything clearly and ensuring we understood each step. Steve went above and handled everything efficiently, we highly recommend him to anyone looking for a dedicated, professional mortgage advisor. Thank you, Steve, for making our home-buying experience a great one!

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Amazing service! Barry is so helpful, really knowledgeable and nothing is ever too much trouble. We will always use Barry for our Mortgage a Read more

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Thank goodness I got in contact with Steve! Many people told me I wouldn’t be able to get a mortgage being self employed and only having tra Read more

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Steve at The Mortgage Pod has been absolutely fantastic from start to finish. He took the time to understand our situation in detail and fou Read more

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Barry made the whole process of applying for a mortgage a breeze. Without his help it definitely would have created more stress than we want Read more

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Barry was incredibly helpful, thorough and diligent. Always updated me promptly and the process was seamless. This was my first time remortg Read more

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Brilliant experience with Steve and the team. Steve is extremely knowledgable and pragmatic. It was a very smooth process.

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We have used Steve Humphrey @the mortgage pod for the last 10 years and I wouldn't use anybody else now . Steve and his team always go the e Read more

ollyit
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Barry helped me through a remortgage - he was very consistent in his accessibility, very through with keeping line with financial regulation Read more

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Steve at the Mortgage Pod was incredibly helpful from day 1, right the way through to completion. As it was our first time buying, we had lo Read more

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As first time buyers we were unsure of the process, but Steve made everything so clear and easy. Always contactable, responsive and knowled Read more

MC
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Steve offered us some fantastic support and guidance throughout our house buying journey. As first time buyers, we were a little overwhelmed Read more

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Tremendous experience with the Mortgage Pod, I had a series of unfortunate events that led my homebuying journey down a 2 year path but Stev Read more

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Barry has been brilliant throughout the whole process, he has helped us understand everything and talked us through each step as well as ans Read more

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We used Steve @ the mortgage pod to help us secure a new mortgage and release some funds to complete an extension. We had been trying to sor Read more

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We were so lost and dreading the process, but Steve was amazing and made things run super smoothly. He was super friendly, approachable and Read more

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I can’t recommend Barry highly enough! From start to finish, the service was excellent. They were always available, incredibly responsive, a Read more

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Steve was amazing throughout out the whole process, and was always happy to answer questions and respond quickly. He helped us get a great r Read more

Natalia Corcuera
3 months ago
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I had an excellent experience working with Barry as my mortgage advisor. He is incredibly kind, well-organized, always available to answer q Read more

Shayan Iranipour
4 months ago
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If you’re lucky enough to find Steve in your search for a mortgage broker then look no further. Steve was amazing throughout the entire proc Read more

Jessica Terry
4 months ago
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Would highly recommend - amazing service! I’m a first time buyer and the process of buying a property was very daunting to me. I knew very Read more

abie duke
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We were let down by a previous mortgage advisor and had lost hope in buying our first home any time soon. Then we were recommended the mortg Read more

Holly Connor
5 months ago
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Steve and Ebony have been amazing throughout the whole process, explaining everything in detail, making sure we are happy with all decisions Read more

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Mortgage Pod/ Steve has been absolutely brilliant throughout the whole process. He was really accommodating and took the time to explain eve Read more

Rebecca Mitchell
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Barry was fantastic - really helpful and communicative. Went the extra mile. Highly recommend!

James Rayner
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Barry from The Mortgage Pod was super helpful in assisting me in securing my first mortgage, as a whole of market broker he was able to find Read more

FATIMA LOPEZ FERNANDEZ
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As first-time buyers, we not only needed a mortgage advisor but also a guide through the buying process, and Barry Wise was exactly that. He Read more

Shaun Hicks
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Great communication, and all of the team made the mortgage process as easy as possible

Connor Jones
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We couldn’t be happier with the outstanding service provided by Barry. From start to finish, we were guided through the mortgage process wit Read more

Patrick
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Steve was helpful, knowledgeable, quick and really hard working and we are enormously grateful to him for his work. I can’t recommend Mortg Read more

Josh Winter
8 months ago
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Barry at The Mortgage Pod has been absolutely fantastic in assisting us with securing our first mortgage. He was fantastic in communicating Read more

Matilda Mcafee
8 months ago
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10/10 service really appreciated. We were a bit nervous initially but was very easy through Barry and we were always kept in the loop 😀

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Barry was amazing. He was very knowledgeable, reassuring and professional every step of the way. He kept me informed of every step.

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8 months ago
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Barry has been such a superstar in all his advise and hard work. We never thought of getting a mortgage advisor but after being looked after Read more

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8 months ago
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Great service from Steve & the team. Kept us informed every step of the way and worked really hard to secure us a mortgage quickly. Would hi Read more

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The best advisor you can imagine. Five stars are not enough

Tony Tee
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After being told we could only get a mortgage at a real high rate and we’d have to wait another year for things to change we were put in con Read more

Emma Camm
9 months ago
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Steve was exceptional in helping us secure a new mortgage earlier this year. Steve kept us in the loop at all times and worked hard to find Read more

Lara Matthews
11 months ago
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Steve is an amazing person, very helpful and informative. Straight on it with all updates and no question is too small. Would highly recomme Read more

T Ahmed
11 months ago
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Steve was incredibly helpful in helping us sort the house and mortgage, would highly recommend

Shuheb Ahmed
11 months ago
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Steve was very helpful and friendly. Would recommend

Natalia Cretu
11 months ago
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Steve was very helpfull in buying our first home. Definitely will recommend him to our friends.

Megan Davis
11 months ago
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100/10 would recommend 100 times over. Steve answered all of my questions efficiently and quickly. He was always there to offer me advice an Read more

Charles Austin
11 months ago
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Steve was excellent, especially since it was my first time buying. He went way beyond what he needed to do and made the whole process so muc Read more

Lewis Clennell
12 months ago
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Steve was brilliant throughout the whole process - we needed a quick purchase of our rental property and Steve supported and pushed everythi Read more

Philippa Cheesman
1 year ago
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Brilliant service...fantastic advice...all done from the comfort of my home and I have a mortgage that suits my needs ...totally recommend

Sam Hanson
1 year ago
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Steve was brilliant in guiding us through securing a new mortgage for our property. He has helped us over many years with previous mortgage Read more

Louise Pearce
1 year ago
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Really clear and helpful information, properly explained. I felt confident I was getting good advice. Very smooth process and easy to deal w Read more

Giorgio Lambrianou
1 year ago
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Steve has been a great help and comfort over the years when it comes to mortgages! He is a great sounding board with the patience of a saint Read more

Rich Wilson
1 year ago
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Steve helped us to find the best deal, handled all the stressful deadlines and overall ensured the whole process went through quickly and sm Read more

Lee Johnson
1 year ago
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Excellent service, highly reccomend The Mortgage Pod.

Luke lockyer
1 year ago
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Amazing company, Nothing Steve and his team couldn’t do for us. Highly recommend them

Patrick Gains
1 year ago
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Steve was immeasurably helpful in getting our mortgage organised. He made the entire process stress free and incredibly straightforward.

Claire Lambden
1 year ago
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Absolutely fabulous service. Both Steve and Ebony were extremely friendly and helpful! I was well looked after and the team at the mortgage Read more

mark weaver
1 year ago
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Steve was great,helped me with advice finding my home,helped me with getting my best deal and helped me with the legalities. Great communica Read more

Kaycey Lockyer
1 year ago
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We couldn't be more grateful for the help and support from Steve at the Mortgage Pod. His commitment to meeting customer needs is incredible Read more

Harry Atkins
1 year ago
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Nothing but praise for the company. Steve has been an absolute diamond and helped me out with my remortage in order for me to clear my debts Read more

Jesse Higson
1 year ago
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We recently worked with Steve and Chris at The Mortgage Pod to buy our new home, and we couldn’t recommend them highly enough. From the out Read more

John Stedman
1 year ago
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The Mortgage Pod dealt with our mortgage from start to finish offering us regular updates with new rates and answering all manner of questio Read more

Laura Pugh
1 year ago
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Steve was absolutely incredible. Couldn’t have asked for more!

Adebayo Turner
1 year ago
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I cannot recommend The Mortgage Pod highly enough. Initially we were not even sure if we were even ready for this journey of buying our firs Read more

Katie
1 year ago
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Really quick and easy process to remortgage with The Mortgage Pod. Barry was super helpful, explained everything so well and managed to get Read more

Alex Matthews
1 year ago
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Steve was absolutely amazing throughout the whole purchasing process of our first home. We had no idea what we were doing and what to expect Read more

Daniel Green
1 year ago
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★★★★★

Steve at The Mortgage Pod was fantastic in helping us secure our first home. Our circumstances weren’t the most straight forward as a Ltd co Read more

Adrian Nocek
1 year ago
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★★★★★

Steve was an outstanding mortgage broker who made the entire process smooth and stress-free. From the start, he took the time to explain all Read more

Lucy Mendonca
1 year ago
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Could not be more grateful for the mortgage pod. Had no idea what to do and Steve gave us all our options to make an informed decision whils Read more

Sarah Carter
1 year ago
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Steve got our initial mortgage for us and has renewed it twice over the years. Steve always manages to get us a good deal and helps us with Read more

evelyn :3
1 year ago
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Good efficient and responsive

Ben Roberts
1 year ago
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Steve has been incredible helping us purchase our first property. Always responsive and very hands on answering questions, finding out any i Read more

lennystanley1986
1 year ago
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★★★★★

Always a great service from Steve from The Mortgage Pod. Excellent communication on WhatsApp, gets the job done quickly and very happy with Read more

What our customers say about us!

Excellent

Based on 163 reviews
Tony T.
11:05 13 Feb 25
After being told we could only get a mortgage at a real high rate and we’d have to wait another year for things to change we were put in contact with Steve who was brilliant from the very beginning of the process and sorted out a brilliant rate for us. Cannot fault the service from Steve and his team he’s helped us to be able to get the property we wanted..
Emma C.
19:50 11 Feb 25
Steve was exceptional in helping us secure a new mortgage earlier this year. Steve kept us in the loop at all times and worked hard to find us the best mortgage deal to fit with our needs. He is professional, so helpful, and is great at explaining all the financial jargon to regular people like us! Absolute star 🌟
Philippa C.
17:47 22 Jan 25
Brilliant service...fantastic advice...all done from the comfort of my home and I have a mortgage that suits my needs ...totally recommend
Lara M.
15:51 04 Jan 25
Steve is an amazing person, very helpful and informative. Straight on it with all updates and no question is too small. Would highly recommend 👌
Sam H.
10:59 08 Nov 24
Steve was brilliant in guiding us through securing a new mortgage for our property. He has helped us over many years with previous mortgage deals and has been so helpful, knowledgeable and patient in answering our many questions. He really does have our best interests at heart and nothing is too much trouble. I would highly recommend The Mortgage Pod to anyone interested in getting the best deal tailored to their needs.
Claire L.
12:35 04 Nov 24
Absolutely fabulous service. Both Steve and Ebony were extremely friendly and helpful! I was well looked after and the team at the mortgage pod made what could have been a stressful time much easier. Recommend for anyone looking for help/advice with a mortgage. I am based in Scotland in a listed building and Steve and Ebony had no issues helping me to find the right deal! Cheers guys.
Jesse H.
11:05 01 Nov 24
We recently worked with Steve and Chris at The Mortgage Pod to buy our new home, and we couldn’t recommend them highly enough.

From the outset, Steve carefully assessed our financial situation, offering us practical, clear advice that gave us the confidence to proceed. He took the time to understand our existing mortgage and helped us navigate porting it to our new property with ease.

Chris provided a similar level of care with our protection needs, evaluating our current coverage and working with us to recommend tailored solutions to ensure we were well protected for our new circumstances.

Their communication was outstanding throughout, which made a real difference in reducing the stress of the process. They were always responsive, using WhatsApp to make it easy for us to stay in touch even during work hours, and provided clear, thorough answers to every question we had along the way.

Thanks to Steve and Chris, we felt supported, informed, and prepared at every stage. We’re so grateful for their guidance and expertise!
Alex M.
06:23 05 Oct 24
Steve was absolutely amazing throughout the whole purchasing process of our first home. We had no idea what we were doing and what to expect but Steve helped answer questions no matter how silly or small. Helped us select the best mortgage that suited our needs and circumstances and also got us really competitive mortgage rate!

I would recommend The Mortgage Pod to anyone that wants a smooth and easy experience purchasing a home. Thanks for all the help Steve!
Daniel G.
07:22 24 Sep 24
Steve at The Mortgage Pod was fantastic in helping us secure our first home. Our circumstances weren’t the most straight forward as a Ltd company director with only one years trading history.

Steve was responsive, knowledgeable, and always available to answer our questions. He made the entire mortgage process smooth and stress-free, explaining everything clearly and ensuring we understood each step. Steve went above and handled everything efficiently, we highly recommend him to anyone looking for a dedicated, professional mortgage advisor. Thank you, Steve, for making our home-buying experience a great one!